Crisis Communication

Organizations facing the crisis of an incident or accident face the additional challenge of media scrutiny. How to respond to such events requires experience, planning and precise execution. SOS has over three decades of experience dealing with print, electronic and social media during aircraft incidents or accidents. Additionally, SOS clients have used this expertise to prepare the critical initial statements in advance.

Knowing what can be said to the media and what is the sole purview of the investigative authority can make all the difference. Following an incident how an organization communicates with the media can make a major difference. Having the right experience on hand can make a difficult time much better.