ICAO defines a Safety Management System (SMS) as a systematic approach to managing safety, including the necessary organizational structures, accountabilities, policies and procedures.

Use of SMS can be generally interpreted as applying a quality management approach to control safety risks. Similar to other management functions, safety management requires planning, organizing, communicating and providing direction.

The SMS development begins with setting the organizational safety policy. It defines the generic principles upon which the SMS is built and operated. This first step outlines the strategy for achieving acceptable levels of safety within the organization.

Safety planning and the implementation of safety management procedures are the next key steps in the processes designed to mitigate and contain risk in operations. Once these controls are ready, quality management techniques can be utilized to ensure that they achieve the intended objectives and, where they fail, to improve them. This is accomplished by deployment of safety assurance and evaluation processes which in turn provide for a continuous monitoring of operations and for identifying areas of safety improvement.

SOS offers cloud-based customized SMS solutions to include operator specific preflight risk assessments, maintenance risk assessments, operator specific risk matrices, incident reporting and tracking, workflow and customized analytics that can be adapted dashboard-style or presented in a variety of formats that best fit the client’s preference.